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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathryn Grimsgaard

June 2, 2026

5  out of  5
rating by Kathryn Grimsgaard
"Professional"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rick Duran’s Team. "
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Oscar Palacios

June 1, 2026

5  out of  5
rating by Oscar Palacios
"Diego me ayudo a empezar todo para mi negocio El Agave Taqueria Howell NJ Los recomiendo! Gracias!"
We responded:
"Thanks so much for the fantastic rating, Oscar! We are so glad you had a positive experience with us here on State Farm Agent Rick Duran’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Gene Brewer

June 1, 2026

5  out of  5
rating by Gene Brewer
"Helpful and courteous"
We responded:
"Gene, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Duran’s Team—we are always here to help!"
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Jose Rodriguez

May 30, 2026

5  out of  5
rating by Jose Rodriguez
"I cannot say enough good things about Caique and the team at the State Farm Rick Duran Agency. In less than 24 hours, they completely transformed my insurance situation. Not only did they save me over $6,000 per year on my homeowner's insurance, but they also helped me bundle my auto insurance, giving me better coverage while lowering my monthly premium. What impressed me most was how responsive, knowledgeable, and efficient Caique was throughout the entire process. He took the time to explain everything, answered all of my questions, and made sure I understood exactly what I was getting. There was no pressure, just great service and a genuine desire to help. The experience was so good that I referred my sister, my mom, and my brother the very same day. Caique was able to help all of them as well, and they were just as impressed as I was. It's rare to find someone who delivers on their promises and makes the process this easy. If you're shopping for auto or home insurance, do yourself a favor and call Caique at the State Farm Rick Duran Agency. You may be paying more than you need to, and you might not even realize it. Highly recommend!"
We responded:
"Thank you for the amazing review, jose! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Robert Mcquade

May 29, 2026

5  out of  5
rating by Robert Mcquade
"Every good work"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Dee Obi

May 28, 2026

5  out of  5
rating by Dee Obi
"I was pleasantly surprised by my 500 dollar savings ."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Ryan Cuddihy

May 26, 2026

5  out of  5
rating by Ryan Cuddihy
"Caique Was very knowledgeable, nice and easy going to get the process started. He took the time to explain everything and make sure I understood everything. Looking forward to continuing my relationship with State Farm"
We responded:
"Ryan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Brissia Alfaro

May 22, 2026

5  out of  5
rating by Brissia Alfaro
"Wonderful and easy process , would recommend to anybody looking for a more reliable and on the budget insurance ."
We responded:
"Thanks so much for the amazing review, Brissia! We really appreciate your support here in Marlboro . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Diana milena Villalba rodriguez

May 20, 2026

5  out of  5
rating by Diana milena Villalba rodriguez
"Excelente servicio explicado"
We responded:
"Thank you for the fantastic review, Diana! We are always here to help with your insurance needs here in Marlboro . "
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yuya tuya

May 19, 2026

5  out of  5
rating by yuya tuya
"I have been with State Farm 5 years , I have no issues with them , they gave me reasonable price and I am ok with it. Also they have good service, they are always there when you need them ."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rick Duran’s Team. "
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Prod. HNF Ja

May 18, 2026

5  out of  5
rating by Prod. HNF Ja
"One Of The Best Customer Service Reps And Provided The Perfect Assistance For My Situation"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Rick Duran’s Team here in Marlboro . "
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Anika M

May 18, 2026

5  out of  5
rating by Anika M
"Regina was excellent in helping me to navigate through the car insurance process. She's definitely 5 stars across the board."
We responded:
"Thank you for taking the time to leave such a great review, Anika. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Adell Dumas

May 15, 2026

5  out of  5
rating by Adell Dumas
"Great Customer Service from Seth."
We responded:
"Adell, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Margaret Hagopian-Slack

May 14, 2026

5  out of  5
rating by Margaret Hagopian-Slack
"Crista Mielnick is very knowledgeable. Set up my new auto and homeowner policies efficiently. She answered all of my questions. Excellent service."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Meliza Hernandez

May 14, 2026

5  out of  5
rating by Meliza Hernandez
"Es un excelente servicio, me ayudaron mucho"
We responded:
"Meliza, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Duran’s Team—we are always here to help!"
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Rex Moore

May 13, 2026

5  out of  5
rating by Rex Moore
"Awesome service"
We responded:
"Thanks so much for the fantastic rating, Rex! We are so glad you had a positive experience with us here on State Farm Agent Rick Duran’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Henrry Menendez

May 13, 2026

5  out of  5
rating by Henrry Menendez
"Amazing work experience, nice person, professional agent he covered all mine needs"
We responded:
"Thank you so much for the 5-star rating, Henrry! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Yeimy Rivaa

May 11, 2026

5  out of  5
rating by Yeimy Rivaa
"Excellent service"
We responded:
"Thank you for taking the time to leave such a great review, Yeimy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Wilma Thibodeau

May 8, 2026

5  out of  5
rating by Wilma Thibodeau
"Great job and very polite and accommodating"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Wilma, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Duran’s Team—we are always here to help! "
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David Monge Jimenez

May 7, 2026

5  out of  5
rating by David Monge Jimenez
"Muy buen servicio brindado por Ashlie"
We responded:
"Wow, thank you for the 5-star review, David! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Miesha

May 7, 2026

1  out of  5
rating by Miesha
"They don't answer their phones and the messaging service is not efficient."
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Barbara Jackson

May 4, 2026

5  out of  5
rating by Barbara Jackson
"This insurance company is not right could not help me with someone hitting my car and keep going shame on you"
We responded:
"Thank you for your feedback. We value your input and would like to understand what happened. Please reach out to my State Farm office so we can work on improving your experience."
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Robert Baffa

May 1, 2026

5  out of  5
rating by Robert Baffa
"Very attentive staff. Response time excellent. Personnel very friendly and user friendly. Iris Is a pleasure to deal with."
We responded:
"Thank you for the amazing review, Robert! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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craig colamarino

May 1, 2026

5  out of  5
rating by craig colamarino
"Crista was amazing and very professional ....great office and very friendly...THANX AGAIN"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Marlboro to know that you had such a wonderful experience with us here on State Farm Agent Rick Duran’s Team."
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Virginia Lengyel

April 30, 2026

5  out of  5
rating by Virginia Lengyel
"I just switched my home and auto policies to State Farm, and it couldn’t have been better! I spoke with Brenda, and she could not have been more nicer! She walked through everything with me, making sure that I understood. I never felt pressure to purchase the policies, she got me more coverage for my home and auto for a lot less than I was paying with my previous insurance company. I would recommend them to everyone!"
We responded:
"We are grateful for your 5-star review, Virginia! Thanks for taking a moment to share your positive rating of State Farm Agent Rick Duran’s Team here in Marlboro . "