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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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yuya tuya

May 19, 2026

5  out of  5
rating by yuya tuya
"I have been with State Farm 5 years , I have no issues with them , they gave me reasonable price and I am ok with it. Also they have good service, they are always there when you need them ."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rick Duran’s Team. "
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Prod. HNF Ja

May 18, 2026

5  out of  5
rating by Prod. HNF Ja
"One Of The Best Customer Service Reps And Provided The Perfect Assistance For My Situation"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Rick Duran’s Team here in Marlboro . "
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Anika M

May 18, 2026

5  out of  5
rating by Anika M
"Regina was excellent in helping me to navigate through the car insurance process. She's definitely 5 stars across the board."
We responded:
"Thank you for taking the time to leave such a great review, Anika. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Adell Dumas

May 15, 2026

5  out of  5
rating by Adell Dumas
"Great Customer Service from Seth."
We responded:
"Adell, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Margaret Hagopian-Slack

May 14, 2026

5  out of  5
rating by Margaret Hagopian-Slack
"Crista Mielnick is very knowledgeable. Set up my new auto and homeowner policies efficiently. She answered all of my questions. Excellent service."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Meliza Hernandez

May 14, 2026

5  out of  5
rating by Meliza Hernandez
"Es un excelente servicio, me ayudaron mucho"
We responded:
"Meliza, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Duran’s Team—we are always here to help!"
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Rex Moore

May 13, 2026

5  out of  5
rating by Rex Moore
"Awesome service"
We responded:
"Thanks so much for the fantastic rating, Rex! We are so glad you had a positive experience with us here on State Farm Agent Rick Duran’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Henrry Menendez

May 13, 2026

5  out of  5
rating by Henrry Menendez
"Amazing work experience, nice person, professional agent he covered all mine needs"
We responded:
"Thank you so much for the 5-star rating, Henrry! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Yeimy Rivaa

May 11, 2026

5  out of  5
rating by Yeimy Rivaa
"Excellent service"
We responded:
"Thank you for taking the time to leave such a great review, Yeimy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Wilma Thibodeau

May 8, 2026

5  out of  5
rating by Wilma Thibodeau
"Great job and very polite and accommodating"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Wilma, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Duran’s Team—we are always here to help! "
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David Monge Jimenez

May 7, 2026

5  out of  5
rating by David Monge Jimenez
"Muy buen servicio brindado por Ashlie"
We responded:
"Wow, thank you for the 5-star review, David! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Miesha

May 7, 2026

1  out of  5
rating by Miesha
"They don't answer their phones and the messaging service is not efficient."
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Barbara Jackson

May 4, 2026

5  out of  5
rating by Barbara Jackson
"This insurance company is not right could not help me with someone hitting my car and keep going shame on you"
We responded:
"Thank you for your feedback. We value your input and would like to understand what happened. Please reach out to my State Farm office so we can work on improving your experience."
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Robert Baffa

May 1, 2026

5  out of  5
rating by Robert Baffa
"Very attentive staff. Response time excellent. Personnel very friendly and user friendly. Iris Is a pleasure to deal with."
We responded:
"Thank you for the amazing review, Robert! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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craig colamarino

May 1, 2026

5  out of  5
rating by craig colamarino
"Crista was amazing and very professional ....great office and very friendly...THANX AGAIN"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Marlboro to know that you had such a wonderful experience with us here on State Farm Agent Rick Duran’s Team."
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Virginia Lengyel

April 30, 2026

5  out of  5
rating by Virginia Lengyel
"I just switched my home and auto policies to State Farm, and it couldn’t have been better! I spoke with Brenda, and she could not have been more nicer! She walked through everything with me, making sure that I understood. I never felt pressure to purchase the policies, she got me more coverage for my home and auto for a lot less than I was paying with my previous insurance company. I would recommend them to everyone!"
We responded:
"We are grateful for your 5-star review, Virginia! Thanks for taking a moment to share your positive rating of State Farm Agent Rick Duran’s Team here in Marlboro . "
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aurelio antonio

April 28, 2026

5  out of  5
rating by aurelio antonio
"Excelente servicio"
We responded:
"Thank you so much for rating us so highly! Gracias Aurelio!"
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Justin Leung

April 28, 2026

5  out of  5
rating by Justin Leung
"Great people. Great service!"
We responded:
"Justin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Duran’s Team—we are always here to help!"
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Elaine Allen

April 25, 2026

5  out of  5
rating by Elaine Allen
"Personal service and thorough. Definitely got what we needed and saved!!!"
We responded:
"Wow, thank you for the 5-star review, Elaine! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Leon Segers

April 24, 2026

5  out of  5
rating by Leon Segers
"Nice and polite"
We responded:
"Wow, thank you for the 5-star review, Leon! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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frank bandinelli

April 24, 2026

5  out of  5
rating by frank bandinelli
"My representatives at State Farm always take the time to thoroughly go over my policy in detail and patiently answer all of my questions and concerns."
We responded:
"frank, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Rick Duran’s Team here in our Marlboro office. "
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Joe Ferguson

April 22, 2026

5  out of  5
rating by Joe Ferguson
"Seth Gonzalez was outstanding and was extremely knowledgeable."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rick Duran’s Team. "
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Michael Malone

April 22, 2026

5  out of  5
rating by Michael Malone
"I love it so far they’ve been very fed with me and I can’t complain at all as it’s great"
We responded:
"Michael, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Duran’s Team—we are always here to help!"
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Michael Mcguinness

April 22, 2026

5  out of  5
rating by Michael Mcguinness
"Excellent experience. Clique very knowledgeable"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rick Duran’s Team. "
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Frank Daccordo

April 22, 2026

5  out of  5
rating by Frank Daccordo
"Excellent service"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "