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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Toni Odonnell

March 14, 2023

5  out of  5 rating by Toni Odonnell
"Great service! Thank you."

Georganne Clark

March 14, 2023

5  out of  5 rating by Georganne Clark
"Very polite and helpful"

Guisela G.

March 10, 2023

5  out of  5 rating by Guisela G.
"(Translated by Google) Excellent atention. Policy coverage for my car very affordable. (Original) Muy buena atención. La cobertura de la Poliza para mi carro muy accessible."

Jane Saxena

March 10, 2023

5  out of  5 rating by Jane Saxena
"Michele was very nice. Answered every question I had in a professional manner with details."

e b

March 7, 2023

5  out of  5 rating by e b
"Rick and Kimberly are the best"

samuel caamano

March 3, 2023

5  out of  5 rating by samuel caamano
"(Translated by Google) Hello STATE FARM Family. I WANT TO TELL YOU THAT TODAY I WAS ATTENDED BY MICHEL. WHO WAS ATTENTIVE TO ANSWER MY QUESTIONS AND CLEAR ME OF ALL DOUBTS. AND I REMEMBER THAT I TOLD HIM; PEOPLE LIKE YOU ARE THE ONES WHO GET TO BE IN THOSE POSITIONS, BECAUSE THEY ARE VERY PREPARED TO GUIDE A COSTUMER WELL. CONGRATULATIONS MICHEL FOR YOUR PROFESSIONALISM. I ALSO LET YOU KNOW THAT I AM WILLING TO RECOMMEND ANY FRIEND OR ACQUAINTANCE TO JOIN THE "STATE FARM" FAMILY. I WANT TO GIVE MICHEL 100 QUALIFICATION POINTS FOR HIS WORK AS AN EXCELLENT REPRESENTATIVE OF "STATE FARM". (Original) Hola Familia STATE FARM. QUIERO COMENTARLES QUE HOY FUI ATENDIDO POR MICHEL. QUIEN ESTUBO ATENTA A RESPONDER MIS PREGUNTAS Y DESPEJARME TODA DUDA. Y RECUERDO QUE LE DIJE; PERSONAS COMO USTED SON LAS QUE METECEN ESTAR HAI EN ESOS PUESTOS, POR QUE ESTAN MUY PREPARADAS PARA GUIAR BIE A UN COSTUMER. FELICITACIONES MICHEL POR TU PROFECIONALISMO. TAMBIEN LES HAGO SAVER QUE ESTOY DISPUESTO A RECOMENDAR CUALQUIER AMIGO O CONOCIDO, PARA QUE SE UNA A LAFAMILIA " STATE FARM".QUIERO REGALARLE A MICHEL 100 PUNTOS DE CALIFICACION, POR SU LAVORCOMO EXCELENTE REPRESENTANTE DE " STATE FARM"."

Alex Maldonado

March 1, 2023

5  out of  5 rating by Alex Maldonado
"(Translated by Google) Excellent service, I definitely recommend it! a very kind person (Original) Excelente servicio definitivamente lo recomiendo ! Una persona muy amable"

James Mitchell

February 27, 2023

5  out of  5 rating by James Mitchell
"I had previously written an unfavorable review that was intended for State Farm Corporate, NOT The Rick Duran Agency. The folks at the Rick Duran Agency are excellent. The folks at Corporate in Bloomington seem to be a bit overwhelmed."

Brenda Lopez Rodriguez 2 (SweetPea)

February 21, 2023

5  out of  5 rating by Brenda Lopez Rodriguez 2 (SweetPea)
"Knowledgeable, kind and had patience with me."

Christopher Jeantihomme

February 6, 2023

5  out of  5 rating by Christopher Jeantihomme
"Michell was very helpful in getting me started with my policy. Very patient, and super professional. She did her best to help me save as much as I possibly could. Really appreciated her help throughout the process."
Profile photo of Berusca miguelina Rodriguez D oleo

Berusca miguelina Rodriguez D oleo

February 4, 2023

5  out of  5 rating by Berusca miguelina Rodriguez D oleo
"(Translated by Google) Excellent service and always aware of their customers. Thank you for my birthday card, with the worries of life I sometimes forget it but you kept it in mind. (Original) Exelente servicio y siempre pendiente de sus clientes. gracias por mi tarjeta de cumpleaños,con los afanes de vida a veces lo olvido pero ustedes lo tuvieron presente."

MK C

February 1, 2023

5  out of  5 rating by MK C
"Christa was prompt, knowledgeable and very responsive. I had almost finalized another Insurance when Crista reached out to me and really helped me in getting everything in place quickly."

Carlos Diaz

January 31, 2023

5  out of  5 rating by Carlos Diaz
"It was fast and simple and the representative was outstanding."

Arlinda Sims

January 28, 2023

5  out of  5 rating by Arlinda Sims
"Love this office. Really good people. Really work with you. Helps get you a better price. They are the best. Ever since i got auto insurance, i have never been with an office longer than Ricks. Would recommend to family and friends."

Brian Griffiths

January 25, 2023

5  out of  5 rating by Brian Griffiths
"Thank you for rescuing me from all state"

Richard Magallanes

January 21, 2023

5  out of  5 rating by Richard Magallanes
"(Translated by Google) Excellent attention (Original) Excelente atención"

Thomas Burke

January 20, 2023

5  out of  5 rating by Thomas Burke
"There is good, then there is great. I have challenging insurance needs and no one manages my insurance better than Michell at Rick Duran's agency. It is a pleasure to work with professionals. That is why I would not even consider other insurance companies. With Rick Duran State Farm agency, "State Farm is there" for me"

Hamud El

January 20, 2023

5  out of  5 rating by Hamud El
"Very helpful, covered all aspects of insurance plans."

Leah Kermes

January 19, 2023

5  out of  5 rating by Leah Kermes
"I originally had Robby West as my agent, Rick Duran took over when Robby left. I was skeptical because Robbie always took such great care of us. Today I had the pleasure of speaking to Christina! She was FANTASTIC! Assisted me every step of the way with a new policy! HIGHLY RECOMMEND!"

Leigha Marsh

January 12, 2023

5  out of  5 rating by Leigha Marsh
"Brenda made my experience Very helpful easy process both times we spoke. She is also very kind and patient explaining everything with me. Thank you for all your help! Highly recommend!!"

Rebecca DeJesus

January 11, 2023

5  out of  5 rating by Rebecca DeJesus
"Process was very easy and fast."

yens vega

January 6, 2023

5  out of  5 rating by yens vega
"(Translated by Google) Very good experience with the agents who attended me, very friendly, professional and patient. (Original) Muy buena experiencia con las agentes que me atendieron, muy amables, profesionales y pacientes."

Jayy

December 30, 2022

5  out of  5 rating by Jayy
"It was Fast and easy . Christa was very helpful and informative with all my questions and concerns ."

Kit Mak

December 29, 2022

5  out of  5 rating by Kit Mak
"Michelle was very helpful and attentive to our questions and concerns."

Destiny Ortiz

December 28, 2022

5  out of  5 rating by Destiny Ortiz
"Great with information Made sure everything was understood and clear of understanding one of the best helps"